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Touroll

Touroll J1 27. 5" Electric Trekking Bike, 15.5MPH

Touroll J1 27. 5" Electric Trekking Bike, 15.5MPH

Regular price £706.00 GBP
Regular price £849.00 GBP Sale price £706.00 GBP
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Touroll J1 27. 5" Electric Trekking Bike

Experience unparalleled outdoor adventures with the Touroll J1 Trekking E-Bike. Weighing 26.4kg and featuring a robust 27.5"x17.5" frame, this e-bike offers comfort and performance. Its dimensions (1820x680x1110mm) and adjustable saddle height (32.3"-38.6") make it ideal for riders 160-200cm tall. With a 36V hub motor delivering 45N.M of torque and a 15.6Ah battery providing up to 100km range in assist mode, the Touroll J1 ensures you can tackle long distances effortlessly.

Equipped with mechanical disc brakes, an e-brake system, and a mechanical shock absorber with lockout, the Touroll J1 guarantees a smooth and controlled ride. The CST pneumatic rubber tyres (27.5x2.1") ensure stability and grip, while the 1.8" LCD screen displays vital information such as speed, battery level, and trip distance. With an IPX4 waterproof rating and easy control functions, the Touroll J1 is the perfect companion for any trekking enthusiast. Plus, the extra throttle e-bike set is included in the package.

If you have any questions relating to above you can also email our support team

Plus FREE delivery to UK Mainland when you spend over £500 from Power Drive Bikes today.

What's Included?

  • Touroll J1 27. 5" Electric Bike, Trekking 
  • Extra Throttle E-Bike Set
  • Tool Kit
  • Charger
  • User Manual
  • Throttle Control
  • FREE delivery to UK mainland
  • Manufacturers One year warranty

Hub Drive & Torque Rating

The Touroll J1 Trekking E-Bike is a rear wheel hub drive bike. This means that the drive motor is positioned in the rear wheel hub of the bike and has specific rider qualities for that type of drive. 

Torque Rating  - 45 Nm - Provides good power performance

Further information on the drive type benefits of electric bikes is available in ‘A Guide to Electric Bike Motors and Drive Types’ in our guides section of the home page.

Further information on the torque ratings of electric bikes is available in 'A Guide To Understanding Torque in 250W Electric Bike Motors' in our guides section of the home page.

User Manual 

Please find the Touroll J1 Trekking E-Bike User Manual Here

Specifications

Net Weight:

26.4kg

Unfolded Size:

1820x680x1110mm

Size of Frame:

27.5"x17.5"

Length of Handlebar:

680mm(26.8")

Height of Saddle (from the ground):

32.3"-38.6"

Recommended Rider Height:

160-200cm (around 5' 3"-6' 7")

Max Load of Bike:

120kg

Cut-off Speed:

25km/h

Max Range:

100km (Assist Mode)

Pedal Assist Levels:

12/15/18/21/25 km/h

Walk Mode:

6km/h

Waterproof Level:

IPX4

Material:

STL

Braking System:

Mechanical Disc Brake & E-Brake

Suspension:

Mechanical Shock Absorber with a Lockout

Type:

Hub Motor

Rated Voltage:

36V

Max Output Torque:

45N.M

Derailleur Brand:

Shimano

Number of Gears:

7 (Rear)

Battery Capacity:

15.6Ah

Voltage:

36V

Charging Time:

6-8h

Power Capacity:

561.6Wh

Protection System:

Yes

Charger Input:

100-240V, 2.0A

Charger Output:

42V, 2.0A

Tyre Brand:

CST

Tyre Size:

27.5x2.1"

Tyre Type:

Pneumatic Rubber Tires

Tyre Pressure:

40-70PSI

Best Tyre Pressure:

45-65PSI

Display Size:

1.8"

Display Type:

LCD

Display Information:

Speed, Battery Level, Trip Distance/Odometer, Assist Level, Walk Mode, Light Mark, Brake Mark

Display Functions:

Power on/off, turning light on/off, shifting assist levels, activating walk mode, removing trip data, setting screen timeout, etc.


Warranty

At Touroll, we pride ourselves on delivering a service that's simple, dependable, and efficient for all products covered under our warranty. Below, you'll find a breakdown of warranty periods for our various products and accessories.

Components       

Warranty

Frame

3 years

Front Fork

1 year

Controller

1 year

Motor

1 year

Charger

1 year

Battery

6 months

LCD Display

6 months

Chainwheel

6 months

Freewheel

6 months

Brake Assembly

6 months

Gear Shifter

6 months

Rear Derailleur

6 months

Front Light

6 months

Kickstand

3 months

Pedal

3 months

Others

14 days


Notes: the following conditions are not covered by the warranty

1. Water damage of the battery, motor and controller.

2. Man-made damage, self-modification, collision damage of spare parts, etc.

3. Tire puncture by sharp objects.

Our network of distributors, partners, sellers, and resellers are equipped to handle after-sales services directly for their customers. If you encounter any warranty-related issues with your Touroll product, simply reach out to the seller from whom you made the purchase. Be sure to provide all relevant order details, such as warranty cards, invoices, and receipts.

  • The order number from your online purchase through an authorized Touroll reseller.

  • A sales invoice.

  • A dated sales receipt from an authorized Touroll reseller.

For claims regarding shipping damage:

Upon receiving your order, we advise promptly inspecting the products for any signs of damage. Claims for freight damage must be made within 14 days of receiving the product. It's crucial to note any damages on the Bill of Lading before accepting the shipment. Additionally, we recommend documenting any damage with photographs and retaining all packaging and paperwork until the inspection process is complete.

If you need to report a damage claim, please contact our Customer Support team within 14 days of delivery for instructions on return, replacement, or refund. You can do so by submitting a ticket at support@touroll.com.

When it comes to warranty claims:

Buyers are required to provide sufficient proof of purchase, including an order number, sales invoice, or dated receipt from an authorized Touroll reseller. In some cases, multiple forms of proof may be necessary.

A detailed description of the defect must accompany the warranty claim, along with visible proof of the defect and the item's serial number (if applicable). Touroll will document any troubleshooting steps taken by the buyer and may request the return of the defective product for quality inspection.

Please ensure that the defective product is returned in its original packaging or approved packaging provided by the dealer.

It's important to note that warranty claims may be voided in certain situations:

  • The product exceeds the warranty period.

  • The product is lost or stolen.

  • The product is obtained for free or as a complimentary item.

  • The product is used in inappropriate conditions or manners, including but not limited to: drops, exposure to extreme temperatures, water damage, or improper operation.

  • The product has been altered from its original state, such as through modifications.

  • The product has been used with accessories that are incompatible.

  • Insufficient proof of purchase is provided by the buyer.

  • Unsupported software or firmware has been installed on the product.

  • Damage caused by the customer incurs repair and shipping costs for which the customer is responsible.

  • Customers send personal items to Touroll instead of Touroll products.

  • The product is purchased from an unauthorized reseller.

If your issue isn't covered by the warranty, replacement parts are available for purchase directly from us at competitive prices. If you can't find the parts you need on our website, please contact us at support@touroll.com for assistance.

For repairs:

To request a repair, simply email us at support@touroll.com, providing the serial number of the product, a description of the issue, any relevant photos or videos, and a copy of the invoice (in PDF format). We'll aim to respond within 24 hours of receiving your email.

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