Himiway Cruiser Step Thru + 1 Extra Cruiser Battery Bundle

SAVE £150.00

With this great bundle deal of one Himiway Cruiser Step Thru Electric Bike, Fat Tyre, Top Speed 15.5MPH + one Himiway Cruiser Electric Bike Battery Samsung/LG35 Cells

Plus FREE delivery to UK Mainland when you spend over £500 from Power Drive Bikes today.

• Himiway  Cruiser Step Thru Electric Bike 
• 1 x Extra Cruiser Battery
• FREE delivery to UK mainland
• Manufacturers Two Year Warranty

The Himiway Cruiser Step Thru Electric Bike is a rear wheel, geared hub drive bike. This means that the drive motor is positioned in the rear wheel hub of the bike and has specific rider qualities for that type of drive. 

Torque Rating  - 80 Nm - Provides enhanced power performance

Further information on the drive type benefits of electric bikes is available in ‘A Guide to Electric Bike Motors and Drive Types’ in our guides section of the home page.

Further information on the torque ratings of electric bikes is available in 'A Guide To Understanding Torque in 250W Electric Bike Motors' in our guides section of the home page.

To enjoy a discount, consider subscribing to our mailing list to receive £35.00 off your initial bike purchase. Joining is complimentary, and you have the freedom to unsubscribe whenever you wish. Join today and get £35.00 off your first electric bike purchase. 

Please find a Himiway Specification & Model Comparison Sheet Here for the complete range of Himiway Bikes

Please find The Himiway Cruiser Step Thru User Manual here.

WARRANTY AND REPLACEMENT POLICY

All Himiway bikes are covered under our 2-year, all-inclusive manufacturer's warranty for the owner against all manufacturing defects. (All free accessories are not covered by warranty service.)

WARRANTY PERIOD AND TARGET AUDIENCE TERMS

The warranty is registered automatically when the initial purchaser orders and then receives the product from our online shop and applies to the initial purchaser only.

As for warranty transfer, the e-bike transferee can only benefit from the warranty when both of these conditions are met:

• The 2-year package hasn't expired since the initial owner has received it;
• The new owner has the initial purchaser’s name and the original order number.
•  

COVERED PRODUCTS

Himiway will replace any bike component that is deemed to be defective or damaged (including damage incurred during shipment), except in case of user error. The warranty covers the listed products and follows the terms below:

Frame

Himiway e-bike frames are covered by a replacement warranty for 2 years.

This warranty includes a replacement frame only. Labor charges associated with transferring parts to replacement frames are not included. An authorised Himiway service representative will determine if the frame meets the replacement standard.

Himiway reserves the right to use scratch and dent stock when replacing a frame under this warranty. Frame styles and/or colours not in stock may be replaced with a compatible style and/or colour at Himiway’s discretion.

Frame issues excluded from this warranty include but are not limited to:

• Corrosion
• Paint fade, scratches, and impact marks
• Impact damage
• Non-reversible modification (such as drilling or welding)
• Chain guard mounted to the frame, if applicable

Batteries

Himiway batteries are covered by a 2-year prorated warranty.

During the first 2 years of service – A defective battery will be repaired or replaced at no cost to the customer. The warranty for a repaired or replaced battery will remain unchanged from the original purchase date.

After the first 2 years of service – A prorated credit, based on months of service, will be applied toward the purchase of a new battery. Batteries purchased at a prorated cost will come with a new 2-year warranty based on the prorated purchase date.

No cash reimbursement will be made.

Batteries can be assessed and found defective directly by Himiway only.

This Limited Warranty does not cover:

• Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemical exposure, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;
• Defects or damage caused by private modification;
• Scratches, dents, and cosmetic damage, unless caused by Himiway;
• Products that have the serial number or bar-code removed, defaced, damaged, altered, or made illegible;
• Ordinary wear and tear;
• Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Himiway for the Products;
• Defects or damage caused by the assembly, testing, operation, maintenance, installation, service, repair, or adjustment of the Products in a manner that varies from the Assembly Instructions or Owner's Manual;
• Defects or damage resulting from external causes such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.

      In addition, with respect to the battery, this Limited Warranty does not cover defects or damage resulting from following actions or situations:

• Charging with a battery charger not intended or appropriate for use with the Battery;
• Using a battery charger improperly;
• If any of the seals on the battery are broken or show evidence of tampering;
• If the Battery has been used in equipment other than the Bike for which it is specified.

Parts & Components

Original Himiway parts and components are covered by a 2-year limited warranty. (If more than 15 days have passed since the date of receipt of the bike, the replacement of parts within the warranty period will require shipping costs.)

This Limited Warranty does not cover:

1. Parts compromised by corrosion due to exposure to the elements (moisture, heat, etc.);
2. Damage or deterioration of the surface finish, appearance, or aesthetics of the product;
3. The Warranty of the frame, forks, handlebar, seat post, saddle, brakes, lights, crank-set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD, kickstand, reflectors, and hardware only extends one week after receiving the goods. Parts damaged during use after seven days will be charged to the customer;
4. Labor charges for part replacement or changeover;
5. Defects or damage resulting from accidents, abuse, misuse, abnormal use (including but not limited to stunt riding, racing, or other similar activities not consistent with the intended use of the Products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress;
6. Scratches, dents, and cosmetic damage not caused by Himiway;
7. Products with the serial number or bar-code removed, defaced, damaged, altered, or made illegible;
8. Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Himiway for the Products;
9. Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from the Assembly Instructions or Owner's Manual;
10. Defects or damage resulting from external causes, such as collision, fire, flooding, windstorms, lightning, earthquakes, exposure to weather conditions, theft, blown fuses, or improper use of any electrical source.
11. Ordinary wear and tear not resulting from defects in workmanship or materials. Wear and tear can be assessed by Himiway. Parts not typically covered include but are not limited to:
12. Brake pads
13. Rotors/spokes
14. Tyres/tubes
15. Chains
16. Chain rings
17. Cassettes
18. Crank-set

CLAIMS PROCESS

1. Warranty Claims

All claims to this warranty must be made through Himiway and submitted to customers_uk@himiwaybike.com. Proof of purchase and photos or videos of the damaged product is required to be submitted alongside any warranty request. Before making a warranty claim, you are encouraged to contact Himiway via customers_uk@himiwaybike.com, as there may be a simple fix for your problem that does not necessitate filing a claim. Valid warranty claims made within 2 years of initial purchase will be processed through Himiway.

A deposit is required to replace the LCD display, motor, controller, and/or battery, which will be refunded in full upon received parts by Himiway that need to be replaced.

Himiway will not replace any part without first seeing photos or video of the damaged product. Customers must provide this evidence by email.

Attention: Himiway will offer free components and replacement parts (while shipping fees are not included), and any installation fees will not be covered by Himiway without the after-sales team’s authorisation.

2. Shipping Damage Claims

In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact customers_uk@himiwaybike.com and provide us with photo or video proof.

No free accessories are eligible for replacement or compensation if they are scratched during transportation.

NOTICE: We will not accept shipping damage claims filed more than 7 days after receipt of any products.

Credit Card Chargebacks

If any e-bike purchase becomes subject to a credit card chargeback in any amount, and you are still in possession of the e-bike, then this Limited Warranty shall be invalidated until the credit card chargeback has been resolved.

Claims Process

Himiway WILL NOT REPLACE ANY COVERED COMPONENT UNDER THIS LIMITED WARRANTY WITHOUT FIRST SEEING PHOTOS OR VIDEO OF THE DAMAGED COVERED COMPONENT.

Power Drive Bikes is committed to serve our customers to the best of our ability. Our team is available for a call every business working day and our email support is available 24 /7. Every call and email is answered and reviewed at our earliest opportunity. This means you can get regular updates from our customer support team whenever you need it.

We are a company based in the UK and with every purchase you make with us you can be sure that you are in safe hands. 

All our transactions are regulated and cleared through Clear Sale a leading fraud prevention service, so your payments will always be secure with our security protected transactions. 

We are certified by 'TrustedSite' who are a trust certification specialist. They have verified our store as a legitimate business and certified our systems as Secure. They have also certified our shopper identity protections and our data protection systems. Follow the link above or click on the 'TrustedSite' badge in the bottom right hand corner of our page to find out more. Plus you get $100K shopper identity protection when you use us to purchase any thing instore.

We use Judge.me Reviews to rate the products we sell, so you can tell us about your visit to our online store, to ask questions about the products and to give feedback about your shopping experience with us. Please leave some feedback today, for us and anyone else who uses our site. 

We are here for you:

• When you buy a bike or any accessories from our site
• If you have a question to ask about our  electric bikes, accessories or the services we offer
• If you have receive any damaged items that you have ordered from us
• If you need to return any items
• If you need assistance to find a suitable electric bike service engineer or spare parts for your bike
• If you have a problem with a brand of bike that you didn’t buy from us but we are official dealers for, we can still help you find what you need

We are official online retailers for every electric bike brand in store and we are in constant communication with each one of our partners, this is why we can offer such great deals. 

All the electric bikes we sell are covered by a manufacturers warranty and a no quibble 14 day returns policy.

If you are still not sure then please give us a call today and let us know your concerns. We are here to help. 

We are just a phone call away 0333 090 6173 or email via our contact page.

We offer a range of ways to pay for your purchase today. Here is a list of the payments we take at the checkout;

Shop Pay

On average, 43% of buyers already trust and use Shop Pay as their preferred checkout method. In fact, 1 in 5 buyers choose Shop Pay at checkout. Shop Pay supports; Visa/Visa Debit, Mastercard, American Express and any cards that we support in our checkout 

Klarna 

0% Finance in 3 Instalments, Buy Now Pay Later and Pay by Card are all options that are available today with Klarna. Go to the Checkout and select the Klarna option to find the best way for you to pay. 

Master Card

Maestro Card

PayPal Express

Visa Card 

Google Pay 

Amazon Pay 

Apple Pay 

Discover Card

American Express

Dinners Club International 

Union Pay